Robot Rescue — Backup, Documentation & Support for Factory Robots
ROBOT RESCUE
Backup. Documentation. Support. Continuity.
13 years of experience • 7 robot brands • projects in Romania and abroad
A clear and up-to-date picture of every robot on your shop floor — so you know exactly where to resume when a stoppage occurs.
ABB
Context: Cell integrated 15 years ago, without detailed documentation, with modifications made over time to keep the line in production.
Problem: Robot malfunction with unknown cause. No technician knows the line well enough to quickly identify the root cause.
Result: Hours of production lost troubleshooting step by step an issue that should have been documented from the start. The robot’s old backup introduces new errors that have to be fixed again.
Supported robot brands
Robot Rescue covers the most common industrial platforms on the shop floor.
Robots older than 15 years
For these cases an on-site consultation is carried out before committing to support.
Other robot brands are available after a prior consultation.
What the Robot Rescue package includes
One service, four concrete results for the technical team.
Full backup
Complete backup copy for each included robot: programs, settings and files accessible from the controller.
Robot program analysis
Identification of program structure, main sequences and logic used in production.
Report + diagram
Explanation of how it works in an easy-to-follow format, useful for service and training.
6 months remote support
Technical assistance for the internal team for 6 months after package delivery.
LIVRABILE
- Organized backup set per robot / controller
- List of programs, functions, variables and relevant signals
- Technical report and operation diagram
- Recommendations for future interventions and updates
The result: technical information no longer stays “in someone’s head” or in an unknown backup.
Why Robot Rescue?
The goal is not just to have a backup. The goal is to be able to use the information when it matters.
WITHOUT AN UP-TO-DATE TECHNICAL BASELINE
- —Old or hard-to-identify backups
- —Programs hard to follow during a stoppage
- —Dependence on the person who knows the application
- —Time lost before troubleshooting can even begin
CU ROBOT RESCUE
- ✓Clear, organized backup associated with each robot
- ✓Operation logic explained and documented
- ✓Faster diagnosis for internal team or service
- ✓Continuity even if staff changes
Support after the intervention
Robot Rescue continues after the backups and documentation are handed over.
On-site execution
Full backup + program analysis
Package handover
Report, diagram and technical inventory
6 months remote support
Clarifications and technical guidance
Remote technical support (phone) during the 6 months
Rate / hour
Support requested outside 09:00–17:00
When the robot stops, you don’t start from zero.
Robot Rescue = backup + understanding + support.
Investment & terms
A price built on the real complexity of the application, not on a fixed list.
Starting price. Final offer is set after application assessment.
Confidentiality
A confidentiality agreement is signed for each client. Where applicable, we ensure protection of process secrets.
Final price depends on:
- Program complexity
- Number of robots included
- Repeatability between robots
Backup is kept on internal server for 12 months, with possibility to extend at client’s request.
13 years of experience
In complex industrial applications, in Romania and abroad.
remote technical support included
backup retention on internal server
of robots covered directly
Need to secure your robots?
Tell us how many robots you have, what brands and what the application does. We assess complexity and return a firm per-robot offer.